Help and privacy

HelpPrivacy policy

Help

PlayYourMeal keeps your progress on your own device. There is no account to sign in to and no password to reset.

My progress disappeared

Progress is saved in the app on your device. Deleting the app, clearing its data or changing phones starts a new game.

A dish is locked

Level one of every kitchen is open from the start. Finish a level to open the next one.

The sound is off

Open Settings and switch on All sound, Music, Voices and Effects. Your phone's silent switch also mutes the game.

I want to change my year of birth

Settings, then Player, then Change year of birth.

I want to start again

Settings, then Reset my progress.

Something else

Write to us at [email protected], or use Feedback in the game's settings.

Privacy policy

Last updated 14 November 2026

This policy explains what PlayYourMeal does with information. In short: the game is played on your device, we do not ask who you are, we do not sell personal information, and the only thing we collect is anonymous statistics about how the game is played.

Who we are

PlayYourMeal is published by Hope Consulting Pty Ltd, which is responsible for this policy. You can reach us at [email protected].

What stays on your device

This information never leaves your device unless you choose to share something, such as a dish code or a passport picture, through your phone's share sheet.

What we receive

Anonymous play statistics. From version 1.1, the game uses Google Analytics for Firebase, a Google service, to count how PlayYourMeal is played: when the game is opened and for how long, which kitchens are opened, which levels are started, finished or failed and why, and which game language is chosen. Each statistic comes with a random number that Firebase creates for the installed app, the app version, the type of phone and its system, and the approximate country, worked out from the internet connection. We use these statistics only to improve the game, for example to find levels that are too hard. They never include your name, chef name, dishes or year of birth, and we cannot tell who you are from them.

Emails you choose to send. The feedback, language request and business enquiry forms in the game open your own email app with a message to our contact address. Nothing is sent unless you press Send there. If you write to us, we receive your email address and what you write, and use them only to read and answer your message.

What we do not do

Purchases

PlayYourMeal has no in-app purchases. Coins are earned in the game and have no money value.

Children

PlayYourMeal is suitable for all ages. Players under 13 play in Family mode. Family mode players are counted in the same anonymous play statistics, used only to improve the game and never for advertising. We do not knowingly collect personal information from children. If you believe a child has sent us personal information, contact us and we will delete it.

This website

This website uses no cookies and no analytics, and does not ask for any information.

Keeping and deleting information

Emails are kept only as long as needed to answer them. Play statistics linked to the random app number are deleted automatically after two months; only overall totals are kept after that. Deleting the app removes everything stored on your device, including the random app number.

Changes

If this policy changes, the date above will change, and important changes will be shown in the game.

Contact

[email protected]